FAQ

1. Can I reschedule my workshop?
Life happens, and I understand!💛 If you need to reschedule, please let me know at least 72 hours before your workshop. One reschedule is free, but any additional changes will have a $35 per person handling fee (payable in cash at the workshop).

2. What’s your refund policy?
Workshops are a lot like concert tickets; your seat is saved just for you. 🎶

  • Full refund: Cancel at least 7 days before your workshop.
  • 50% refund: Cancel between 7 and 5 days before.
  • No refunds: Cancellations made less than 5 days before the workshop.

Refunds are processed through your original payment method. Please note that the 3.5% card transaction fee is kept by the payment processor and isn’t refundable.

3. Can I change my lamp choice at the workshop?
Of course! You can upgrade or swap out your choice at the workshop - IF I have other available lamps with me that day. Any changes or trades are subject to availability.

Still have a question? I’d love to help! If you didn’t find your answer above, just fill out the form below. I’ll be in touch as soon as I can.

4. I have no artistic ability or skill. Are these workshops meant for artists?

These lamps are so easy to make, even children are allowed to attend. Each one will be unique. I have thirteen colours of glass and all the patterns. You will go home with a unique lamp, made with your own creativity. Not a creative person? That's okay! Just follow one of the tried and tested patterns. You'll be amazed at what you can create in under two hours. 

5. Are these family friendly events I can bring my children to?

Children 8 years old and up are welcome to attend. Your child will be gluing small pieces of mosaic glass onto a base glass bowl that is a component of the larger lamp.  Please use your own discretion around if your child has the skill set and attention span to withstand this. Most children do just fine. Children must have a caregiver or guardian with them when they attend the workshops as there will be no additional supervision on-site to mind your child. 

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